Journal
Understanding Full Services in Architecture
Many architects and other professionals often describe their offerings as “full services,” implying they handle everything needed to create and deliver a design project. While this is an admirable goal, a deeper look often reveals a less-than-complete picture of what these services entail. Here’s a comprehensive outline of what full services should include:
1. Create and Present a Design
2. Create Construction Drawings that Represent the Design
3. Select a Contractor to Build the Design
4. Observe and Supervise the Contractor
5. Administer the Entire Process, Including Technical and Monetary Parts
6. Close Out and Sign Off the Entire Project, Including Manuals, Warranties, etc.
7. Communicate with All Parties Throughout the Entire Process to Ensure Success
The Critical Role of Communication
The last item on this list—communication—has always been crucial and truly distinguishes a professional. In the age of computers, cell phones, and nearly instantaneous communication, this skill has become the most important one. The ability to understand and explain situations, frame solutions, and clearly set expectations separates top practitioners from the rest.
Evaluating Professional Competence
Not everyone is equipped to evaluate technical qualifications, but most people can determine if they understand what is being communicated to them. If a professional cannot clearly explain what they do in plain language, it’s a red flag. This indicates they may not understand their work as well as they claim, which is concerning for anyone relying on their expertise.
The Evolution of Architectural Practice
The practice of architecture remained virtually unchanged for about 5,000 years until the 1980s. Since then, the advent of new technologies and communication methods has revolutionized the field. Today, the most important skill for architects is communication. Those who excel in this area will lead projects into the future.
Conclusion
In summary, full services in architecture encompass a wide range of tasks, from design creation to project closeout. However, the most critical component is effective communication. Architects who master this skill are better equipped to navigate the complexities of modern projects and deliver successful outcomes.